In the previous article I explained how you can mimic the behavior of follow up intents to move to the next intent. One disadvantage of this approach is that you cannot access the information collected from 2 or more steps prior in the current response. The way around this is to use the concept of session variables. What…
Sometimes I see questions like these in the Dialogflow forum. So, I got one intent working. How can I now “move” the conversation to the next intent? Answer In Intent1, declare an output context called contextA. In the next intent you want to fire, use contextA as the input context. You have now chained Intent1 and Intent2 using contextA. Is…
In this article, I will explain how to use follow up intents to collect user input in Dialogflow ES. Let us take the example of a simple lead capture chatbot. It captures the details of visitors who are interested in adding a chatbot to their website. We would like to get the following inputs: Here is how…
One of the things that I have mentioned before is that you need to have a programmer on your team if you would like to build a non-trivial Dialogflow bot. At the same time, all Dialogflow bot makers would still benefit from understanding the basics of webhooks. This tutorial will be helpful if you are technical, but not…
Dialogflow ES provides the option to export your entire Dialogflow ES agent as a ZIP file. How to Export Dialogflow ES agent Go to Settings by clicking on the Gear icon next to the name of the agent. Choose “Export and Import” tab and click on the “Export as ZIP” button to export the agent…
I got this question from a BotFlo app user. There is a CSV to agent ZIP file converter in the BotFlo app, and this question relates to that tool: Could one export from ES to CX specifying the route group as the destination in CX. Unlike Dialogflow ES which provides an agent ZIP file with…
I got this question about the Learn Dialogflow CX course I am using slot filling to collect some data, example name, subjects,marks. After collecting data I need to do some logic to them. where should i enable the webhook to get all the parameters that i have collected in cx? Let us take the example of…
I got this question from a student I want to create a wehbook for my bot. I followed your instructions from https://botflo.com/how-to-debug-dialogflow-python-webhook-using-ngrok/ and completed all of the stages.However, step 14 differs from the tutorial. I have a “Tag” to fill and I’m not sure what to place in there. The “Tag” field is similar to the Action…
I got this question on my YouTube channel: I have a question about the context equivalent in CX. In ES, there was a concept of contexts. How can we achieve the same in CX? I tried one way with using condition routes with page transitions and it worked in a way. But are there other…
This article is a follow up to the chapter on Webhooks in my Learn Dialogflow CX course. You first need to go through those videos to be able to understand this tutorial. The main thing that you need to do is understand the exact JSON format to use so that you can add, update or…
I have created a chapter in my Udemy course to explain this topic. Why I created this course (0:00 – 0:19)So, I want to get started by explaining why I created this course. I first started publishing this course to my audience when Dialogflow CX was still in beta and this was sometime in 2021….
Managing Large Dialogflow ES Bots I have built a tool to help you do this. Steps Go to the Unpack agent ZIP file tool in BotFlo (you must be logged in to use the tool). Suppose you want to find the difference between an older version of your Dialogflow agent and the current version. First…