Recently a customer of the FAQ bot generator in my BotFlo app made the following observation: We made the mistake of using the Knowledge Base, which ended up being a disaster. Converted the KB to intents and had over 800 of them. This brought it down to about 80. Thanks again for making this tool….
In this article, I explain how to add Zoho SalesIQ chat to your WordPress website. Get the embed code The first thing you need to do is get the embed code. This is a piece of HTML code which you should paste into your website to be able to get SalesIQ to show up on…
If you are a freelancer, consultant, indiehacker or solopreneur of any type, this article will tell you what you can do with Zoho One. Unlike most of the answers you find on the internet, this will actually get into the nitty-gritty stuff of how you can use specific apps to organize and run your business….
If you are a freelancer, consultant, indiehacker or solopreneur of any type, this article will tell you what you can do with Zoho One. Unlike most of the answers you find on the internet, this will actually get into the nitty-gritty stuff of how you can use specific apps to organize and run your business….
Recently, someone sent me this message and asked if they could do it in the BotFlo app: Im trying to use this option to enhance dialogflow. Especially like change widgeticon, chatbot height and width. Im trying to find out there is any option for peer to peer communication within the system and also auto admin notification…
In this article, I will discuss the 7 types of Zoho SalesIQ chatbots and when you should be using them. Answer Bot The Answer Bot allows users to ask fairly simple questions and get responses based on a predefined set of FAQs as well as articles that you have written. You can interact with a…
I got this question from a reader recently. While there is no simple answer, the video below provides some ways to reduce the bot development budget. Notes
If you are a Zoho One customer, you can create a lead generation website chatbot in ten minutes. Not only will you be able to create a bot very quickly, you will also be able to save the information to your CRM automatically (the bot takes care of it for you). In case you are…
I am a Dialogflow consultant, trainer and app creator. About a year back, I cancelled a bunch of software tools I was using and moved to Zoho One. This is my review of Zoho One after using it for about a year. It is not intended to be a comprehensive review, and it is definitely…
In this article, I will explain how you can add a Zoho SalesIQ AnswerBot to your website. A few things before you read the article: this is best suited for people who are already Zoho One customers at the moment, the Answer Bot is still new and isn’t quite on par with Dialogflow ES since…
Recently, Zoho completely revamped their SalesIQ live chat platform. While a lot of the functionality from v1 is still there (although with a different UI), there are also two major additions in SalesIQ 2.0. Zoho has added a codeless bot builder which allows people to easily build “scripted” bots. These are also called as click-bots…
I recently changed the name of my website, and to promote the new site, I am making 10 of my mini-courses free to watch in May 2021. Mini-courses Mini-courses are focused on a single Dialogflow ES topic. They are not full courses in and of themselves. Instead, I do a deep dive into individual topics…
