First published: Sep 2020 Last updated: Sep 2021 Sep 2021 Update: I have created a YouTube video series explaining the difference between ES and CX by building a simple decision tree chatbot for Dialogflow Messenger. The video below was recorded after Dialogflow CX came out of beta. Video Timestamps [00:00] Who should watch this video?[00:46]…
In this article, I will show you three ways you can add a pure FAQ chatbot to your website. I am not claiming these are the only 3 ways, but rather they are 3 of the more practical and inexpensive options. What is a pure FAQ chatbot? A pure FAQ chatbot is one which does…
If you use Zoho CRM, you can actually get all the information associated with a given lead by following a simple script. In my case, I am interested in getting information about Visits for users of my BotFlo app. You can follow this method and get the information for all the related lists associated with…
First published: June 2021 | Last Updated: August 2021 Recently, someone sent me this message and asked if they could do it in the BotFlo app: Im trying to use this option to enhance dialogflow. Especially like change widgeticon, chatbot height and width. Im trying to find out there is any option for peer to peer…
First Published: July 2018 Last updated: August 2021 A while back, I worked with a client who had added a Dialogflow bot to their website. To me, it seemed that they had unfortunately set up their bot to fail. Here is what I mean: Don’t set up your bot to fail If you want to…
Recently, I wrote an article explaining why I thought Zoho SalesIQ is the best AI powered website chatbot builder for non-programmers. Someone asked this really interesting question on YouTube: Do you think it is better then using the Dialogflow CX UI ? The answer is Yes, but it is actually more nuanced than that. The…
When you are asking questions about your Dialogflow ES bot, you might not realize that the bot has 4 layers, and if you don’t provide enough information it is very hard for the answerer. So here is the tip: Provide full information about the conversation layer. That will make it much easier for someone to…
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I get this type of question quite often on my YouTube channel. Someone wants to customize the look and feel of the Dialogflow Messenger more than what is currently supported (which isn’t a lot). There is a specific answer in StackOverflow on how to customize the icon position in Dialogflow Messenger. The answerer used the…
If you describe yourself as an indie hacker building the MVP of your SaaS, then the best CRM for your product is not a CRM. This article also applies to folks who are independent technical consultants who are looking for a CRM. By changing the question from “I am looking for a CRM” to “I…
I have a SalesIQ code less bot on my website at the moment, and here is what the flowchart looks like. As you can see, it is quite complex. If you try to rearrange this flow and need to use the scissor to cut one of the connectors, you will see that the code less…
The user-id is one of the attributes you can use in Dialogflow Messenger HTML customization. In this tutorial, I will explain how it works. Suppose you want to associate a logged in user for your web app with a user ID, so that you can (for example) get details about their account. First, add the…
