How to download Dialogflow ES conversation logs

Download history JSON using Google Chrome

I heard about this interesting “trick” on a forum a while back, but unfortunately I cannot even find the forum post anymore. So here is how you do it.

Convert history JSON to CSV for easier analytics

Inside my BotFlo app, I allow you to convert this History JSON into a CSV file. Go to the History tool and paste the JSON you copied in the previous step into the text box. You can then click on the “Download CSV” button to download this information as a CSV file. You can also see a quick preview of the chat transcript by clicking on the View Transcript button below the SessionID


About this website

I created this website to provide training and tools for non-programmers who are building Dialogflow chatbots.

I have now changed my focus to Vertex AI Search, which I think is a natural evolution from chatbots.

Note

BotFlo was previously called MiningBusinessData. That is why you see that watermark in many of my previous videos.