Debugging your Dialogflow ES bot using CTFS
If the wrong intent gets mapped in Dialogflow ES, it would be a good idea to inspect which intents are candidate intents at that point in the conversation. This process will give you a good insight into the inherent state machine of your ES bot.
In addition, understanding the CTFS framework will also allow you to design your CX bot more easily if you decide to migrate to ES.
In this course, I explain how to use the CTFS framework to debug your bot.