GPT vs Dialogflow FAQ Bots

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This course will explain how to build a custom GPT bot trained on your own FAQ pages, and then use it as an example to explain why using Dialogflow is different from, and sometimes better than, using the GPT API for your chatbot.


  • basic knowledge of Python
  • an OpenAI API Key, which is actually a paid service
  • (optional) you have interacted with ChatGPT and have a basic idea of what to expect when you ask questions which are outside its knowledge base

Unlike open ended generative text use cases, question answering over an existing FAQ page is a much better use case for GPT as it is less likely to hallucinate.