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How to quickly convert an FAQ page into a Dialogflow chatbot

Convert the CSV files into the 2 Column CSV format

I have created a tool which can merge the two CSV files and create a new CSV which has Question-Answer pairs.

Convert an FAQ page into a Dialogflow chatbot

Now you have a CSV file in the 2 Column format. This means you can

Introduction

I will explain how you can quickly turn an FAQ page into a Dialogflow chatbot. Let us consider this example page which has an FAQ for Shopify payments.

Scraping the FAQ page

The first step is to scrape the FAQ page. You can use the free WebScraper Chrome extension to quickly scrape the questions from the page.


About this website

BotFlo1 was created by Aravind Mohanoor as a website which provided training and tools for non-programmers who were2 building Dialogflow chatbots.

This website has now expanded into other topics in Natural Language Processing, including the recent Large Language Models (GPT etc.) with a special focus on helping non-programmers identify and use the right tool for their specific NLP task.

1 BotFlo was previously called MiningBusinessData. That is why you see that name in many videos

2 And still are building Dialogflow chatbots. Dialogflow ES first evolved into Dialogflow CX, and Dialogflow CX itself evolved to add Generative AI features in mid-2023