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How to use the Dialogflow Knowledge Connector

How to create a Knowledge Connector bot based on your WordPress website

In this lesson, I explain how you can use the Export All URLs WordPress plugin to quickly create a CSV file which you can use within the Dialogflow Knowledge Connector

Why I avoid the Knowledge Connector feature

Another way to quickly create a Dialogflow ES chatbot from a CSV file would be to create an Intent based FAQ bot using my BotFlo app. An intent based FAQ bot has quite a few advantages over the Knowledge Connector.

Intent based FAQ Bots vs Knowledge Connector FAQ Bots Summary

The Table below summarizes the difference between intent-based and knowledge-based FAQ chatbots in Dialogflow.


About this website

BotFlo1 was created by Aravind Mohanoor as a website which provided training and tools for non-programmers who were2 building Dialogflow chatbots.

This website has now expanded into other topics in Natural Language Processing, including the recent Large Language Models (GPT etc.) with a special focus on helping non-programmers identify and use the right tool for their specific NLP task.

1 BotFlo was previously called MiningBusinessData. That is why you see that name in many videos

2 And still are building Dialogflow chatbots. Dialogflow ES first evolved into Dialogflow CX, and Dialogflow CX itself evolved to add Generative AI features in mid-2023