Dialogflow Accuracy This article provides a framework for adding unit testing to your Dialogflow ES bot. Introduction Recently I saw a question on StackOverflow about Dialogflow ES testing framework. Dialogflow CX does have built-in Test Cases. That is one more reason why CX is more powerful and better suited for building complex flows than ES….
Dialogflow Accuracy This article provides some tips for doing Dialogflow ES conversation analytics. You cannot do analytics if you cannot calculate accuracy The ability to do conversation analytics in Dialogflow is directly tied to the accuracy of your bot’s intent mapping. (Here is an article which talks about measuring your Dialogflow bot’s accuracy). At the…
Dialogflow Accuracy The Chatbase service, which was recently shut down, provided analytics for Dialogflow bots. However, it was missing an important feature: you had no way to ensure that the intent mapping was accurate. As a result, everything that was built on top of that assumption was not entirely useful. Here is a much better…
Dialogflow Accuracy A while back, I wrote a post which linked to Chatbase’s UMM method which provides a way to reason about your chatbot’s accuracy. While it is a good idea and I do derive some ideas from it, it is not particularly useful because there isn’t any way to measure the accuracy using the…
Dialogflow Accuracy In this article I provide a step by step guide for improving Dialogflow ES accuracy Export your agent for versioning First “freeze” your current agent version. Remember that the accuracy only makes sense with respect to a given version of the agent. Tip: You can also flatten your agent ZIP file and turn…
Dialogflow Accuracy This article explains how to download Dialogflow ES conversation logs. Download history JSON using Google Chrome I heard about this interesting “trick” on a forum a while back, but unfortunately I cannot even find the forum post anymore. 🙁 So here is how you do it. Use Google Chrome This will probably work…