Convert the CSV files into the 2 Column CSV format
I have created a tool which can merge the two CSV files and create a new CSV which has Question-Answer pairs.
Convert an FAQ page into a Dialogflow chatbot
Now you have a CSV file in the 2 Column format. This means you can
Introduction
I will explain how you can quickly turn an FAQ page into a Dialogflow chatbot. Let us consider this example page which has an FAQ for Shopify payments.
Scraping the FAQ page
The first step is to scrape the FAQ page. You can use the free WebScraper Chrome extension to quickly scrape the questions from the page.