Follow up event

You can use follow up eventsEvents are used in both Dialogflow ES and Dialogflow CX as t... More in Dialogflow ES to trigger an intentBoth Dialogflow ES and Dialogflow CX have the concept of int... More from a webhookYou can use webhooks to add custom business logic in both Di... More or from a REST API call.

For example, it might be a good way to implement slot filling using webhooks.

As you might imagine, this is a fairly complex feature and you need a programmer on your team to be able to implement this properly.

Since it is complex and not very reliable, I don’t recommend using followup events unless you have no other choice to implement the same business logic using alternate features.

Note: This is my old website and is in maintenance mode. I am publishing new articles only on my new website. 

If you are not sure where to start on my new website, I recommend the following article:

Is Dialogflow still relevant in the era of Large Language Models?