Event

Events are used in both Dialogflow ES and Dialogflow CX as triggers – they trigger something like an intentBoth Dialogflow ES and Dialogflow CX have the concept of int... More or an intent transition route – which fire without any user utteranceAn utterance is simply what the user says to the bot. Both E... More.

The best example is the WELCOME event in ES which has a very specific role – it will automatically fire the intent which contains this event.

For example, you can use this WELCOME event to trigger the Default Welcome IntentThis is the intent which is automatically added into the Sta... More in Dialogflow ES Messenger.