Dialogflow ES Quickstart Templates

In this article, I will explain how to use follow up intents to collect user input in Dialogflow ES. Let us take the example of a simple lead capture chatbot. It captures the details of visitors who are interested in adding a chatbot to their website. We would like to get the following inputs: Name…

First published: Nov 2017 | Last updated: May 2022 Sometimes I see questions like these in the Dialogflow forum. So, I got one intent working. How can I now “move” the conversation to the next intent? Answer In Intent1, declare an output context called contextA. In the next intent you want to fire, use contextA…

In the previous article I explained how you can mimic the behavior of follow up intents to move to the next intent. One disadvantage of this approach is that you cannot access the information collected from 2 or more steps prior in the current response. The way around this is to use the concept of…

First published: Nov 2017 | Last updated: May 2022 Do you capture user input in your chatbot? For example, do you ask them to provide their name, or email, or other information? I have recently started using the following convention in the bots I am building (as well as advising on). Suppose you have an…

In this tutorial, I will explain how you can save the data you collected from the lead capture bot and save it to Airtable. Why Airtable? Airtable is the best low code database for non-programmers who are building Dialogflow chatbots In the user.provides.url intent, enable the “Enable webhook call for this intent” toggle switch at…

In this article, I will explain how you can use slot filling to get a list of user inputs in Dialogflow ES. Before we go further, a couple of things to note: I usually avoid slot filling in Dialogflow ES If are quite sure you need to use slot filling, it is best to go…

One of the questions people ask is the following: After user provides some input, I would like to either confirm the input or allow them to update it Let us use the slot filling chatbot as an example. Once the user provides all the input, we were only displaying the list to the user. Add…

While the slot filling feature in Dialogflow ES makes for a very good demo, in practice it is really hard to use. One option is to use webhooks to assist your slot filling. This will give you the best of both the worlds – you allow Dialogflow ES to extract maximum possible relevant information from…

I will explain how to use list and composite entities in the article. Suppose you sell three products – KitKat, Snickers and Twix. The user can place an order where they can ask for any quantity of each type. E.g. “I would like 3 Snickers, 1 Twix and 2 Kitkat” Is there a way to…

First published: Sep 2017 | Last updated: May 2022 A reader recently asked: How do we create a script that will ask for a date of birth? My immediate thought was, “Oh, that’s easy. You just ask for the date and use the built-in system entity etc”. And quite stupidly, I also acted on that…

First published: 2017 | Last Updated: May 2022 This tutorial used to refer to inline webhooks before. But I have updated it to use a simple Python based webhook for two reasons: I don’t recommend using the fulfillment library and Python is better suited than NodeJS for Dialogflow bots. The problem A little while back…