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ES to CX migration

Migrating Dialogflow ES entities to Dialogflow CX

Check out my courses Learn Dialogflow ES and Learn Dialogflow CX if you would like to learn Dialogflow in depth. 

This is the third part in a series about migrating your Dialogflow ES bot to Dialogflow CX.

When you migrate the conversation flow, you will be replicating the intents from your ES bot in your CX bot. If you don’t use any entities, you can simply copy the intent training phrases over and be done with it.

If you do use entities, then you need to make sure you add the training phrase along with the annotation. Click here to read about what annotation is and how it works.

System entities

For system entities, you will just replicate the intent training phrase and add the annotation as part of the training phrase.

Dialogflow ES system entity
Dialogflow CX system entity

Custom entities

These are also called developer entities in ES. You first need to copy the entity values into your CX bot (that is, the entity must exist before it can be used in training phrase annotation) and then add the training phrase and perform the annotation.

Dialogflow ES Custom Entity
Dialogflow CX Custom Entity

Session entities

These are session-specific entities, so they will not be a part of the migration.

Dialogflow ES Session Entity
Dialogflow CX Session Entity

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The custom payload generator was the magic key I needed (as a non-programmer) to build a good demo with rich responses in DialogFlow Messenger. I've only used it for 30 minutes and am thrilled. I've spent hours trying to figure out some of the intricacies of DialogFlow on my own. Over and over, I kept coming back to Aravind's tutorials available on-line. I trust the other functionalities I learn to use in the app will save me additional time and heartburn.

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Check out my YouTube courses

Dialogflow CX Beginner Tutorial

Dialogflow ES vs CX using a Decision Tree Bot

Intro to NLU for technical non-programmers

Better Dialogflow ES Bots Using the CTFS Framework

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In this free course, I provide some tips for managing large Dialogflow ES bots without compromising on accuracy.

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