Intelligent Drift chatbots

I don’t offer this service anymore.

In my opinion, Drift’s chatbot related APIs are not well suited for NLU integrations. For example, you don’t get a staging environment to test your bot before pushing it live. You also cannot stop Drift from collecting an email address (a useful feature in the live chat scenario, certainly) before sending the bot’s response.

On the other hand, Drift has their own (non-NLU) chatbot features, so they don’t have an incentive to improve the chatbot related APIs from what I can see. 🙂

As a consequence, it became too hard to maintain the Drift + Dialogflow integration in a sensible way.


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"The magic key I needed as a non-programmer"

The custom payload generator was the magic key I needed (as a non-programmer) to build a good demo with rich responses in DialogFlow Messenger. I've only used it for 30 minutes and am thrilled. I've spent hours trying to figure out some of the intricacies of DialogFlow on my own. Over and over, I kept coming back to Aravind's tutorials available on-line. I trust the other functionalities I learn to use in the app will save me additional time and heartburn.

- Kathleen R
Cofounder, gathrHealth
In this free course, I provide some tips for managing large Dialogflow ES bots without compromising on accuracy.