Intelligent Drift chatbots

I don’t offer this service anymore.

In my opinion, Drift’s chatbot related APIs are not well suited for NLU integrations. For example, you don’t get a staging environment to test your bot before pushing it live. You also cannot stop Drift from collecting an email address (a useful feature in the live chat scenario, certainly) before sending the bot’s response.

On the other hand, Drift has their own (non-NLU) chatbot features, so they don’t have an incentive to improve the chatbot related APIs from what I can see. 🙂

As a consequence, it became too hard to maintain the Drift + Dialogflow integration in a sensible way.

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