By Dialogflow Messenger CX, I am referring to using the Dialogflow Messenger integration with Dialogflow CX.
We start with an empty agent.
Click on the + sign to “Add event handler”
Check the “Custom event” checkbox
Name the custom event
Add the fulfillment response
You need to use the custom event that you just created as part of the HTML attributes when you add the embed code to the page.
First Connect the Dialogflow Messenger integration.
Next, enable the Dialogflow Messenger integration.
Copy the Embed code
Add the embed code into your HTML, and add the custom event as the “intent” attribute
You will see the chat prompt – that is, the bot will initiate the conversation – when a user lands on the web page.
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