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Dialogflow CX

How to initiate the conversation in Dialogflow Messenger CX

By Dialogflow Messenger CX, I am referring to using the Dialogflow Messenger integration with Dialogflow CX.

Click here to see how to do it with Dialogflow ES

We start with an empty agent.

Click on the + sign to “Add event handler”

Check the “Custom event” checkbox

Name the custom event

Add the fulfillment response

You need to use the custom event that you just created as part of the HTML attributes when you add the embed code to the page.

First Connect the Dialogflow Messenger integration.

Next, enable the Dialogflow Messenger integration.

Copy the Embed code

Add the embed code into your HTML, and add the custom event as the “intent” attribute

You will see the chat prompt – that is, the bot will initiate the conversation – when a user lands on the web page.

<— End of article —>


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"The magic key I needed as a non-programmer"

The custom payload generator was the magic key I needed (as a non-programmer) to build a good demo with rich responses in DialogFlow Messenger. I've only used it for 30 minutes and am thrilled. I've spent hours trying to figure out some of the intricacies of DialogFlow on my own. Over and over, I kept coming back to Aravind's tutorials available on-line. I trust the other functionalities I learn to use in the app will save me additional time and heartburn.

- Kathleen R
Cofounder, gathrHealth
"Much clearer than the official documentation to be honest"

Thanks a lot for the advice (of buying and following your videos)! They helped a lot indeed. Everything is very clear when you explain, much clearer than the official documentation to be honest 🙂

Neuraz T
Review for Learn Dialogflow CX
"I will strongly recommend this course because even I can learn how to design chatbot (no programming background)"

I think Aravind really did a great job to introduce dialogflow to people like me, without programming background. He organizes his course in very clear manner since I have been a college professor for 20 years. It is very easy for me to recognize how great Aravind’s course is! Very use-friend and very easy to follow. He doesn’t have any strong accent when he gives the lectures. It is so easy for me to understand. Really appreciate it.

Yes, I will strongly recommend this course because even I can learn how to design chatbot (no programming background) after studying Avarind’s course, you definitely can!

Ann Cai
Review for Learn Dialogflow ES

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