You can use the Simulator in both Dialogflow ES and Dialogflow CX to test your conversation without incurring any charges. Here is what the simulator looks like in Dialogflow ES: And this is what the Simulator looks like in Dialogflow CX: Given that Dialogflow CX is based on state machines, it provides a lot more…
Each flow in Dialogflow CX will have a Start Page. As the name suggests, this is the page which is always active in each flow.
A state machine is a concept from computer science which can be used to describe how Dialogflow CX works.
System functions in Dialogflow CX allows the user to add custom logic. In Dialogflow ES, this was only possible by using webhooks. This is yet another reason why CX is more powerful than ES.
An utterance is simply what the user says to the bot. Both ES and CX uses the phrase “training phrases” to specify user utterances. Here is what it looks like in ES:
You can use webhooks to add custom business logic in both Dialogflow ES and Dialogflow CX. You need to write some code running on a remote server to build webhooks, and the data sent to your webhook will be in a pre-specified format, and you need to ensure that the data returned from your webhook…