Home / DialogFlow ES / Do I need to hire a developer to build MY chatbot idea?
DialogFlow ES | Training

Do I need to hire a developer to build MY chatbot idea?

This website contains affiliate links. See the disclosure page for more details. 

I recently got an email from a course student:

Let me describe my background first. I am an engineer, but not in computer field, so I consider myself technical, but not programmer. With many reasons I choose to change my working field, and I have tried to learn about IT and programming and end up with building a chatbot. Before I took your courses, I enrolled in Javascript + NodeJS courses, then Dialogflow course in Udemy which teaches using Dialogflow with Facebook Messenger by custom integration (REST API approach). As a programming beginner, it was very painful and costed a lot of time. Even after I completed that course I still had no confidence I could build a real thing. Later I learned more about fulfillment webhook which I think I will start working by this way first: Dialogflow + fulfillment webhook in Firebase + Firestore database, but still have some doubts.

After taking your courses, I have some questions I would like to ask to be clear in some concepts before choosing the next step toward accepting real clients. (emphasis mine)

I got a little concerned after reading this message. My courses are intended for technical non-programmers, yes. But I have also written previously that you need an actual programmer to be able to build anything more than a very trivial Dialogflow bot. My courses will not turn you into a programmer.

By the way, the same is true for all bot frameworks. That is, you cannot avoid hiring a programmer by choosing a different bot framework. If anything, I would argue that Dialogflow is least code among all the “low code” bot frameworks and provides many features which will allow you to rely less on developers.

The alternative

The alternative to hiring a developer is to become one yourself. But this isn’t a quick or easy process. Lots of companies and ideas have been built around trying to teach people how to code, and they aren’t always successful. They are rarely cheap.

But you still need to put in the work. That is why I point out that it is at least a six month long process.

The recently released Zoho SalesIQ v2 allows non-programmers to build chatbots using an easy-to-use code less bot builder. What is really unique about Zoho SalesIQ is the fact that you can also integrate AI into their code less bot builder. In my Zoho SalesIQ chatbots course, I explain how to use Zoho SalesIQ to add a chatbot to your website.

"The magic key I needed as a non-programmer"

The custom payload generator was the magic key I needed (as a non-programmer) to build a good demo with rich responses in DialogFlow Messenger. I've only used it for 30 minutes and am thrilled. I've spent hours trying to figure out some of the intricacies of DialogFlow on my own. Over and over, I kept coming back to Aravind's tutorials available on-line. I trust the other functionalities I learn to use in the app will save me additional time and heartburn.

- Kathleen R
Cofounder, gathrHealth

Similar Posts