The big advantage of using the Dialogflow Messenger integration (instead of the 1-click web demo) is that it is possible to customize the behavior of the chat widget using HTML and CSS customizations. You can check out the different customizations available in the documentation, and I also go over them in more detail in the Dialogflow Messenger Bots course.
For example, change the chat-title in your script within the df-messenger tag to “Dialogflow Messenger Bot”.
When you open the page, you will see the new title in your chat window. If you don’t provide any value for the chat-title attribute, the name of the Dialogflow agent will be used as default.
This is a sample chapter from the Dialogflow Messenger Example Bots course
HTML and CSS customizations
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