Dialogflow ES Quiz Answers

Check out my courses Learn Dialogflow ES and Learn Dialogflow CX if you would like to learn Dialogflow in depth. 

The answers to the Dialogflow ES quiz are highlighted in bold.

1] Which of these is used to keep track of what happened within a conversation?

a) Parameters

b) Contexts

c) History

While parameters store values, it is a context which actually keeps track of what happened within a conversation. Another way to think about this: you can direct the conversation across two entirely different branches based on what happened in the previous step using a context, even if no parameter value is being collected in any of the intents.

2] Which of these is used to tune the accuracy of your Dialogflow agent?

a) Event

b) Parameters

c) ML Threshold

The ML Threshold is a decimal value between 0 and 1 which can be used to tune the accuracy of your Dialogflow agent. The higher the ML threshold, the more the user query must closely match one of the training phrases in the intent.

3] When your Dialogflow bot cannot understand what the user said, what will be the first choice?

a) System crash

b) Fallback Intent

c) 404 error

The Fallback intent fires when your Dialogflow bot cannot understand what the user said. However, if you don’t have a fallback intent in your agent, it will usually effectively “crash” your chatbot as there will be no response seen by the end user.

4] Which of these features might result in multiple answers per user query?

a) Multiple responses inside the first Text response block

b) Fallback intent being fired

c) Knowledge Connector

d) Timeout in webhook

Reason: Only the Knowledge Connector produces multiple responses for a single user query in Dialogflow ES.

5] Which of these is likely to be a value of a Regexp Entity?

a) 10th Dec 2015

b) Purple

c) A23B2346

d) random text

Reason: A) and B) can be represented by system entities, and D) does not follow a pattern and cannot be represented by a regexp entity.

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Check out my YouTube courses

Dialogflow CX Beginner Tutorial

Dialogflow ES vs CX using a Decision Tree Bot

Intro to NLU for technical non-programmers

Better Dialogflow ES Bots Using the CTFS Framework

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In this free course, I provide some tips for managing large Dialogflow ES bots without compromising on accuracy.