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Dialogflow ES vs Dialogflow CX

Learn Dialogflow CX Dialogflow ES vs Dialogflow CX

The Dialogflow ES vs Dialogflow CX course explains the differences between ES and CX by creating an example bot.

Previous Lesson

Course Home

Getting Started

Dialogflow CX Beginner Tutorial

Dialogflow ES vs Dialogflow CX

CX vs ES: Get User First and Last Names

Can you build this bot in Dialogflow ES?

Flowchart for the ES Bot

Defining the intents

Extending the name system entity

A note about entity annotation

Building the bot in Dialogflow CX

Testing the bot in the simulator

Pros and Cons of Dialogflow CX for this bot

Understanding scope in Dialogflow CX Part 1

Understanding scope in Dialogflow CX Part 2

Flowcharts and Test Cases

Decision Tree Flowchart

Some Housekeeping Tips

Building the remaining pages

Identifying test Cases

Naming test cases

Running Test cases

Entities and Parameters

Planets Bot: Introduction

Entity Definitions

Original vs Resolved value

Intent vs Session parameters

Session Parameters Intro

Using session params

Keeping track of session parameters

CX Webhooks using Python

Before you start: Ngrok Tutorial

Handling multiple intents in ES Webhooks

Webhook Response Object

Webhook Request Object

Handling getplanetattribute

Handling changesplanet

Handling changesattribute

A bug in Dialogflow CX webhooks

Reroute conversation flow based on webhook response

Dialogflow CX Slot Filling

What is slot filling?

Defining the slots

Demo of simple slot filling bot

Adding phrase variants

Reprompts with no-match-default

Reprompt to selection

Exiting the slot filling loop on first retry

Exiting the slot filling loop after second retry

Conditional routes with expressions

Introduction to the quiz bot

Start quiz intent

Question 1 Page

Question 2 Page

Question 3 Page

Display Score Page

Scope and the flow start page

Building a Dialogflow CX Custom Integration

4 Layers of a Dialogflow Bot

Download service account credentials file

Code walkthrough

Why I don’t recommend the client library

Defining the custom payload inside Dialogflow CX

Rich responses supported by Zoho SalesIQ

Hosting the middleware code on PythonAnywhere

Hosting the middleware code on Heroku

Hosting the middleware code on Google Cloud

Flask App Sample Code

Exception Handling

DF Chooser Bot Demo

Download the agent ZIP file

Does a flowchart help when creating a Dialogflow CX bot?

Bot Design Part 1

Bot Design Part 2

Bot Design Part 3

Changing conversation topic

CCAI Vaccine Bot Demo

Start Page Routes

Simple FAQ Routes

Eligibility Flow

Eligibility Flow Conflict Part 1

Eligibility Flow Conflict Part 2

Vaccine Location Flow

Vaccine Location Flow – Testing the agent

System Functions

Conditional response

Parameter Presets

Condition Routes

Quickstart Templates Resources

1 Getting a list of inputs from user

2 Initiate conversation from CX

3 Save data to Airtable

4 Basic slot filling

5 Confirm or update user input after slot filling

6 Advanced slot filling

7 List and composite entities

8 Get user date of birth

9 Decision Tree Bot

11 Use Google Sheets as a database

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GPT
Learn Dialogflow ES
Learn Dialogflow CX
Website Bots
More
My Account
- Help/Support