The list response type is an interesting one.
Compared to the other rich responses, it is more complex to implement. But it also provides some benefits you don’t have in other rich responses. Specifically, if you need a “listbox” style input – where the presented value has to be different from the underlying key – it is your only choice.
You need to add a second intent into your agent with the event PARALLEL as below.
Remember that you already have an intent called df-messenger-welcome with another event – the Welcome event.
Now add another intent in your agent as below:
Now you can test it in your chat widget. When you click on the second list item, it will trigger the parallel universe intent.