A puzzle

A systematic approach to building and analyzing your Dialogflow bot’s behavior will go a long way towards helping you develop better Dialogflow bots.

In this course, I introduce the CTFS framework which will be very useful for analyzing your Dialogflow bot’s behavior.

If you have used contexts in your Dialogflow agent, and have ever wondered why a completely different intent (than what you expected) matched the user query, you should go through this video series.

Can you explain why this happens?