DialogFlow ES

If you are working with Dialogflow, you have probably heard of Chatbase. When it was first introduced, people were thinking “Oh wow! It is like Google Analytics for chatbot conversations”. Now it is starting to look like the Zune. Now, the title is clearly a little click-baity. But please read the article completely because there…

Sometimes I see questions like these in the Dialogflow forum. So, I got one intent working. How can I now “move” the conversation to the next intent? Answer In Intent1, declare an output context called contextA. In the next intent you want to fire, use contextA as the input context. You have now chained Intent1…

Do you capture user input in your chatbot? For example, do you ask them to provide their name, or email, or other information? I have recently started using the following convention in the bots I am building (as well as advising on). The intent Suppose you have an intent which should get user’s email address….

The Dialogflow Client Access Token was a part of the v1 API which has now been deprecated. You cannot use the client access token for the Dialogflow integration anymore.

As you might know, Skype is one of the 1-click integrations available for Dialogflow. But the real work begins after you add the 1-click integration from the console. This article is focused on two main topics: How to render rich controls (such as a card) on the Skype bot How to get user’s responses to…

Today on the Dialogflow forum I answered this very question. Here is the answer, in one screenshot: Share feature Interestingly, the Share feature has been around for nearly 4 months. I wrote about it when it was released. Funnily enough, when thinking of the title back then, I actually used the suggestions at the bottom…

To be very clear, this article is not about web design. I am not a web designer, or for that matter a designer of any sorts. I am a DialogFlow trainer/coach/consultant, and I am writing this article after a few attempts to create a web based chatbot based on DialogFlow. You can see plenty of…

Update Nov 2019 : This tutorial was written in Oct 2017. Dialogflow has since introduced system entity extensions, so you can use that instead. However, I have left this article as it is because the other stuff I talk about (overuse of @sys.any) is still a valid point. In a recent coaching call, a client…

One of the nicest things about the new inline webhook editor in DialogFlow is that it allows people who create tutorials to make tightly focused ones instead of wrestling with getting their webhooks deployed. The problem A little while back I wrote a post about getting the user’s complete birthdate in DialogFlow. Turns out, the…