I have created a small eBook to explain the differences between Dialogflow and RASA NLU if you are trying to choose one or the other. The eBook was based on Dialogflow ES. Since the introduction of Dialogflow CX, it is fair to say that RASA NLU and Dialogflow have diverged into entirely different directions. That…
I got this question from a reader: do you think that zia skills will growing so strong as dialogflow… what is the best option for the future in my case knowing that I also work with Zoho CRM and other app of Zoho? My answer is: probably Zia Skills will never match Dialogflow. But that…
I have already written an article about how you need a developer for creating a reasonably useful Dialogflow chatbot. In my previous article, I mentioned some high-level reasons why a coder would be very useful when building a Dialogflow bot. In this article, I get more specific. Here are some questions people asked me recently….
If you are not a programmer and don’t want to learn coding any time soon, there are still a lot of concepts you can learn about Dialogflow which will be valuable for your team. Here is my list. 1 Intents You can understand what intents are, and get a basic understanding of how they work….
My client was feeling a bit upset. His long term programmer-partner was not interested in working on my client’s new proposal which involved chatbots. Why? “Chatbots are overhyped and useless” – according to the programmer-partner. Maybe you are feeling the same way. Here is what I suggested to my client – instead of calling it…
Recently I had a coaching call with a client where I explained to him why RASA was a poor choice for substituting a Dialogflow bot he was trying to build. I had taken a quick look at RASA a few months back, so I had some idea what you could and couldn’t do in it….
Let us say you are trying to evaluate what you can and cannot do with Dialogflow. Knowing some of the gotchas beforehand can save you a lot of headache down the road. Quick Note: They are not unsolveable problems. You can get around them by writing code. You cannot get the correct output if your…
Recently, I received a comment on my post which talks about whether Dialogflow is open source. The comment linked to an open source chatbot framework, and helped me remember that I have wanted to write a post on this topic for a while now. In my view, it is possible to measure the flexibility and…
I recently got a question from a reader who asked if I could help build out a website chatbot similar to a demo bot he linked to. This question made me realize that people refer to everything as a chatbot (which is great as it expands the industry and leads to more innovation in my…
