Analytics

First Published: July 2018 Last updated: August 2021 This article provides a simple way to measure your Dialogflow bot’s accuracy. This technique is somewhat tedious, but it will be very useful if you need a metric to evaluate the quality of your chatbot. The U-M-M method A while back, I wrote a post which linked…

Before you go any further, first enable StackDriver logging. The ability to do conversation analytics in Dialogflow is directly tied to the accuracy of your bot’s intent mapping. (Here is an article which talks about measuring your Dialogflow bot’s accuracy). With all this in mind, here are some tips for doing conversation analytics in Dialogflow….