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Can you solve the CIA puzzle?

Website Name Change

I have changed the name of this website from Mining Business Data to BotFlo. I am offering a 40% off discount on both my Dialogflow ES and Dialogflow CX courses till end of April 2021 for people who can help me spread the word about my new website.

No, not the Central Intelligence Agency.

I mean Candidate Intent Ambiguity 🙂

A puzzle

A while back, a coaching student of mine was facing an interesting problem.

Agent ZIP file

Can you figure out what the problem is?

Download the agent ZIP file here and try and see if you can figure out the issue.

The solution

Want to understand what is going on here? Check out the Candidate Intent Ambiguity chapter in my Dialogflow Conversation Design course.


The Candidate Intent Ambiguity is one of the main reasons why your user’s phrases get mapped to an intent which is different from what you expected. (In contrast, it doesn’t have anything to do with the problem of the user’s phrase getting mapped to the Default Fallback intent)

"The magic key I needed as a non-programmer"

The custom payload generator was the magic key I needed (as a non-programmer) to build a good demo with rich responses in DialogFlow Messenger. I've only used it for 30 minutes and am thrilled. I've spent hours trying to figure out some of the intricacies of DialogFlow on my own. Over and over, I kept coming back to Aravind's tutorials available on-line. I trust the other functionalities I learn to use in the app will save me additional time and heartburn.

- Kathleen R
Cofounder, gathrHealth

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