As of this writing, there is no simple way to see the conversation history of your Dialogflow CX bot. Unfortunately this means you don’t have a good idea of how people are interacting with your bot. Oct 2022 Update Dialogflow CX now has the conversation history feature, but you can use the tool I have…
If you have been using Dialogflow ES for a while, you might have noticed that it can be quite tedious to create large FAQ chatbots because the interface gets slower as you keep adding more intents. Bulk upload intents from a spreadsheet One of the easiest ways to create a large FAQ chatbot is to…
If you use Zoho CRM, you can actually get all the information associated with a given lead by following a simple script. In my case, I am interested in getting information about Visits for users of my BotFlo app. You can follow this method and get the information for all the related lists associated with…
When you are asking questions about your Dialogflow ES bot, you might not realize that the bot has 4 layers, and if you don’t provide enough information it is very hard for the answerer. So here is the tip: Provide full information about the conversation layer. That will make it much easier for someone to…
The user-id is one of the attributes you can use in Dialogflow Messenger HTML customization. In this tutorial, I will explain how it works. Suppose you want to associate a logged in user for your web app with a user ID, so that you can (for example) get details about their account. First, add the…
I have built a tool to help you do this. Steps Go to the Unpack agent ZIP file tool in BotFlo (you must be logged in to use the tool). Suppose you want to find the difference between an older version of your Dialogflow agent and the current version. First browse and load the older…
I got this question on my YouTube channel recently: Hi, thanks for sharing this video! i have a question: – how i use Events JavaScript from dialogflow messenger (df-request-sent & df-response-received) I used the df-response-received event as part of my Dialogflow CX bot which helps you choose between ES, CX and Actions Builder. Here is…
(Edited transcript) All right, so i have an important announcement to make for this video. I have changed my website name to botflo.com and it used to be https://botflo.com. The reason I’m making this change is – actually there are a few reasons but the main reason is that this name is more suited to…
Updated for 2021 This is a list of MUST KNOW Dialogflow features. Without learning about them, it is possible that you might be wasting a lot of time as you are building out your Dialogflow bot. 1 Dialogflow Bulk Operations I have noticed an interesting thing in Dialogflow’s user interface. They try quite hard to…
Have a lot of intents in your Dialogflow agent? Are you not clear exactly which intent was matched by looking at the response? Given that you can just take the agent ZIP file and unzip the file and do a search inside the files, you might be wondering why not just use the file search…
I have built a tool called BotFlo Autotrain which will help you extract Dialogflow intents from your chat logs. Note: the intent extraction is based on dependency parse trees for grammar rules and such, so the tool only works for the English language. I don’t know the grammar rules for any other language. 🙂