Dialogflow CX

Dialogflow CX now generally available

Recently, Dialogflow CX went out of Beta and became generally available. Since the issues I raised before (no History, few built in integrations, existing integrations don’t work as well as ES, knowledge connectors do not work etc) are still not fixed, this seems mostly an attempt to release it out the door ASAP. On the…

Dialogflow CX

Dialogflow CX Missing Features

This article is intended to be a (reasonably) up-to-date list of features which are available in Dialogflow ES directly or easily via third party integrations, and which aren’t yet available in Dialogflow CX. Since Dialogflow CX is being improved continuously, I expect to slowly see many if not all of these items removed from this…

Analytics | DialogFlow ES

Dialogflow Conversation Analytics Tips

The ability to do conversation analytics in Dialogflow is directly tied to the accuracy of your bot’s intent mapping. (Here is an article which talks about measuring your Dialogflow bot’s accuracy) This is why Chatbase is not a particularly useful tool for Dialogflow conversation analytics. Unlike Google Analytics funnels, where you can be certain that…

Uncategorized

Dialogflow CX now has a free trial

There have been a few important developments in Dialogflow CX in the past couple of weeks. The most important one is probably the free trial. Generally speaking, you can keep track of these announcements by following the Dialogflow release notes. Unfortunately, the release notes doesn’t include ALL the important information. For example, they forgot to…

Courses | DialogFlow ES

Course Discounts

I am planning to have substantial discounts on my courses and other products for Thanksgiving 2020. If you are interested in getting email notifications, please sign up to my MBD Deals on Gumroad. You will only get the discount email if you sign up Also, the only folks who will get discount emails are those…