The list response type is an interesting one. Compared to the other rich responses, it is more complex to implement. But it also provides some benefits you don’t have in other rich responses. Specifically, if you need a “listbox” style input – where the presented value has to be different from the underlying key –…
Suggestion chips are good choices for representing buttons in your Dialogflow chat widget. I don’t recommend using it for links, though. Create an intent called show.suggestion.chip.type as below. Now test it inside your chat widget. Sample JSON payload You can download the agent ZIP file which contains ALL the Dialogflow Messenger rich responses and import…
You can also display images inside the web chat window in the Dialogflow Messenger. However, the image auto-resizes to fit the width of the window, so small images get expanded and look distorted. Larger images generally look better. Photo credit: Unsplash Add a new intent called show.image.type in your Dialogflow agent as below. Now test…
Buttons are a good way to add a link to some page on your website. I don’t recommend using the “event” parameter in the button type, and I explain why in the Dialogflow Messenger Bots course. Create an intent called show.button.type as below. Sample JSON payload You can download the agent ZIP file which contains…
The info type is similar to the card in the Google Assistant rich response, and it supports an image, a title and some text below the title. Create a new intent in your Dialogflow agent called show.info.type. The image URL points to an image on my website. Now check the result in the chat widget….
The description type allows you to add multiple lines of text under a heading. Create an intent called show.description.type as below: To see the result, type the appropriate phrase into the chat widget. Sample JSON payload You can download the agent ZIP file which contains ALL the Dialogflow Messenger rich responses and import it into…
BotFlo CLI Tools is a collection of Python scripts which can help you with chatbot lifecycle management. In other words, it provides you with tools which can accelerate nearly every step of your bot building process. These are mostly based on the online BotFlo app (and even share some of the code base). Differences Here…
I recommend using Airtable as the database for your Dialogflow bot. Here is why. This is what the interaction looks like inside the Dialogflow Messenger chat widget: What the Airtable table looks like after the information has been updated Learn how to build this bot
First published: Dec 2020 | Last Updated: June 2022 I recently added a chatbot to this website as a case study for my Improving Dialogflow ES Accuracy course. It was a reasonably complex bot with multiple conversation turns, and it provided tips on speeding up the development of the user’s Dialogflow bot based on their…
I have created a tool which you can use to improve the accuracy of your Dialogflow ES bot. Link to the tool It checks for basic mistakes and also makes recommendations based on the best practices I recommend. Here is a list of things the tool checks. You can also do all these manually, but…
First published: Sep 2020 Last updated: Jun 2022 Video Timestamps [00:00] Who should watch this video?[00:46] 5 ways Dialogflow CX is better than Dialogflow ES[10:00] Should you get started with Dialogflow CX right away?[12:55] When to definitely use Dialogflow CX[14:35] When to definitely avoid Dialogflow CX[17:35] When to consider using Dialogflow CX[20:15] Dialogflow CX Course…
First published: Nov 2017 | Last updated: June 2022 The Chatbase service, which was recently shut down, provided analytics for Dialogflow bots. However, it was missing an important feature: you had no way to ensure that the intent mapping was accurate. As a result, everything that was built on top of that assumption was not…
