The easiest way to migrate a Dialogflow ES chatbot to CX would be to use the Mindomo flowchart, as I described before. But what if you have an existing ES agent and you haven’t created a flowchart for it? One option is to construct a Mindomo flowchart for your ES agent. This can be time…
The approach I have discussed in this series cannot be used in all situations. But remember, Dialogflow CX is an improvement over Dialogflow ES. In fact, since CX uses the state machine as the primitive, it would be quite bad if every ES bot is just as complex to build in CX. 🙂 So here…
We can use the same flowchart to also create a Dialogflow CX agent. Here is the key insight: Visualize your flowchart as “chunks” of intent transition routes going from state A, which is represented by your input context, to state B, which is represented by your output context. For the sake of simplicity, we will…
I made some updates to the flowchart from the last part added (Yes)(No) suggestion chips when bot asks a question (this is a Dialogflow Messenger bot) added an additional training phrase “Start Over” into intent 1 changed the name of context 4 Let us translate the first intent – 1 identify.vertebrate You copy the intent…
Once we generate the conversation script and add the context names, we need to add suitable intent names to these intents. You can see that these intent and context names follow the naming conventions that I suggest. Note: as you can see from the flowchart, the rounded rectangle represents an intent Once you name these…
In my tutorial which discusses how to move to the next intent, I point out that you can do this by setting the appropriate input and output contexts. Add a new node under node 2 and add the text await_has_fur into the node as shown below Select the node highlighted and click on CTRL-X or…
The first step is to write out the conversation script into your mindmap directly. This is based on the decision tree bot which can identify a vertebrate class. The flowchart of the decision tree bot looks like this: Inside Mindomo, click on Create Hover your mouse over the Organigram. On the top right you will…
Here is why I recommend Mindomo as the best tool for creating Dialogflow flowcharts – it provides all the features you need to design your flowchart, and you can get your first 3 maps for free. I have compiled a list based on this article Features draw.io XMind desktop Mindomo Multiline nodes Yes Yes Yes…
You can share your Dialogflow CX agent with others by exporting it as a blob (zip) file. They can then import the same .blob file into their Dialogflow CX console and get a copy of your CX agent. Go to your Dialogflow CX console and choose a project. Click on the ellipsis (three vertical dots)…
First published: Feb 2022 | Last updated: May 2022 It isn’t easy to use Google Sheets as the database for your Dialogflow bot. Personally, I don’t think it is a good idea to use a spreadsheet software like Google Sheets or Microsoft Excel as the database for your Dialogflow bot. A tool like Airtable is…
First published: Sep 2018 | Last updated: May 2022 This article talks about setting parameter values. (Were you interested in how to pass parameters between intents?) I got this question on my YouTube channel recently: what is the correct way to modify parameters using v2 from webhook? When I change them inside “outputContexts” it works….
First published: Jan 2018 | Last updated: May 2022 This is another question which came to me from a client, and I think the answer might be helpful for a lot of folks. Here is the challenge: You want to use the text response you write in your Dialogflow console to be available to the…
