Dialogflow REST API course updates
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Customizing the CSS of Dialogflow Messenger by manipulating the shadow DOM
I get this type of question quite often on my YouTube channel. Someone wants to customize the look and feel of the Dialogflow Messenger more than what is currently supported (which isn’t a lot). There is a specific answer in StackOverflow on how to customize the icon position in Dialogflow Messenger. The answerer used the…
The best CRM for a SaaS MVP
If you describe yourself as an indie hacker building the MVP of your SaaS, then the best CRM for your product is not a CRM. This article also applies to folks who are independent technical consultants who are looking for a CRM. By changing the question from “I am looking for a CRM” to “I…
A tip for building complex flows in Zoho SalesIQ code less bot builder
I have a SalesIQ code less bot on my website at the moment, and here is what the flowchart looks like. As you can see, it is quite complex. If you try to rearrange this flow and need to use the scissor to cut one of the connectors, you will see that the code less…
How to use Dialogflow Messenger user-id
The user-id is one of the attributes you can use in Dialogflow Messenger HTML customization. In this tutorial, I will explain how it works. Suppose you want to associate a logged in user for your web app with a user ID, so that you can (for example) get details about their account. First, add the…
How to quickly find the differences between two Dialogflow agent ZIP files
I have built a tool to help you do this. Steps Go to the Unpack agent ZIP file tool in BotFlo (you must be logged in to use the tool). Suppose you want to find the difference between an older version of your Dialogflow agent and the current version. First browse and load the older…
Tips for building Website Chatbots
While it is clear that live chat is a very useful tool for websites, it is a little harder to make the same claim for website chatbots. But you can follow a bunch of tips to help increase the visitor engagement with your bot. Some of these, of course, may be counter to what you…
Get free access to my Accuracy course and tool
If you are an email subscriber who filled out my Dialogflow Accuracy survey before 9th July 2021, you will get free access to my Improving Dialogflow ES accuracy course as well 3 months access to the History JSON to CSV converter in my BotFlo app. The tool allows you to convert the JSON from your…
How to integrate Dialogflow ES with Zoho SalesIQ v2
In this article, I explain how you can integrate Dialogflow ES with Zoho SalesIQ v2. The process is quick and easy. However, you first need a working Dialogflow ES bot, one which actually has some Natural Language Understanding (NLU) capabilities. So let us use the Prebuilt Smalltalk agent. Import Prebuilt Smalltalk agent First, click on…
How to download Dialogflow ES conversation logs
I heard about this interesting “trick” on a forum a while back, but unfortunately I cannot even find the forum post anymore. 🙁 So here is how you do it. Use Google Chrome This will probably work in all browsers, but I know for sure that it works in Google Chrome. Go to the History…
How do you measure your Dialogflow bot’s accuracy
First Published: July 2018 Last updated: July 2021 A while back, I worked with a client who had added a Dialogflow bot to their website. To me, it seemed that they had unfortunately set up their bot to fail. Here is what I mean: Don’t set up your bot to fail If you want to…
The best AI powered website chatbot for non-programmers
With the release of Zoho SalesIQ v2 in May 2021, I now believe that it is the best option for non-programmers who would like to add an AI powered chatbot to their websites. And this is especially true if you get it as part of the Zoho One app bundle. I explain why in the…