I have added a chapter on system functions to my Dialogflow CX course. The first three lessons here are sample lessons which you can preview for free. The first lesson introduces the concept of system functions. The second lesson introduces the quiz bot which will be used to explain the concepts in the chapter. The…
This is the sixth part in the series on Migrating your ES bot to Dialogflow CX. I think everyone who is building Dialogflow ES chatbots should build at least a very simple chatbot using Dialogflow CX as they are learning ES. Why learning CX will make it easier to build ES bots In my view,…
This is the fifth part in the series on migrating your ES bot to CX. When you are migrating your Dialogflow ES bot to CX, you have an important tool at your disposal: the test script. What is a test script? First of all, if you are creating a one-and-done FAQ bot, you probably don’t…
This is the fourth part in the series on migrating your Dialogflow ES bot to Dialogflow CX. In this article, I will provide you with three tips for building your ES bot which can really simplify your future ES to CX migration. Design a flowchart for your ES bot I recommend using a mindmapping tool…
I recently saw a question on StackOverflow. Given that there are now two versions of Dialogflow, and multiple different ways to integrate the chatbot into your WordPress website in 2021, this topic is worth a revisit. In this article, I talk about the FREE options for integrating a Dialogflow bot into your WordPress website. Dialogflow…
This is the third part in a series about migrating your Dialogflow ES bot to Dialogflow CX. When you migrate the conversation flow, you will be replicating the intents from your ES bot in your CX bot. If you don’t use any entities, you can simply copy the intent training phrases over and be done…
If you would like to migrate your Dialogflow ES conversation flow to Dialogflow CX, you can follow this systematic process and use it like a “recipe”. This is the second part in my series on migrating your Dialogflow ES bot to Dialogflow CX. Please note: there isn’t really an exact, one-to-one mapping between ES and…
I have created a tool which will allow you to quickly browse all the custom payloads in your Dialogflow Messenger bot (ES). Note: this tool only works for static rich responses, i.e. those already stored in your Dialogflow Messenger agent ZIP file. It cannot be used for dynamic responses which come from a webhook. Using…
This tutorial also applies to other JavaScript frameworks such as React, Angular, Vue etc. This applies to both Dialogflow ES and Dialogflow CX bots. There are three steps to build this integration. Before you read the rest of this article, read about the four layers of a Dialogflow chatbot. UI layer code In your Ionic…
I am seeing a few people building a CX bot when an ES bot would work just as well. On the one hand, Dialogflow CX is definitely more powerful than Dialogflow ES. On the other hand CX is more expensive It is harder to learn CX It is harder to maintain a CX bot CX…
As of this writing, there is no simple way to see the conversation history of your Dialogflow CX bot. Unfortunately this means you don’t have a good idea of how people are interacting with your bot. In this tutorial, I explain how you can use existing Google software to download the history of your Dialogflow…
In this tutorial, I explain how to add a chatbot to your website using the Dialogflow Messenger integration. What we will be building The video below shows what we will be building in this tutorial. Embed the chat widget into your website Embedding the chat widget into your website is straight-forward. Create your Dialogflow agent…
